![]() ![]() If you have antivirus software, configure it accordingly or remove it temporarily.If there are amy available, please install them and restart the web browser twice. We recommend backing up Mozilla Firefox profiles before removing Firefox SNAP). ![]() (Removing Firefox SNAP will remove ALL users' Firefox profiles. To solve the situation, you should install the regular version of Firefox to authenticate and sign online with the ID card in the Firefox web browser. If you are using Ubuntu operating system versions 21.10 and 22.04, you may have Firefox SNAP installed by default, which does not support the use of an ID card for authentication and signing.If the installation of the extension is not possible for some reason, proceed as follows: Instructions for adjusting your security software settings find here. On some occasions, some third-party software, such as antivirus, adware, etc., handicaps ID software’s work – and the use of your ID-card. Step 4: Check whether using the ID-card is now possible in web browserĪfter you enable the Web eID extension (Step 3), restart your browser: everything should work! Security software Instructions for removal can be found here. NB! If there is a “Token signing” extension in the extension selection, it should be removed. If you accidentally uninstalled the "Web eID" extension, you may manually install it in the Chrome Web Store. The blue indicator in the right corner refers to the activated state of the extension. ![]() Step 3: Enable "Web eID" extensionĪ new window with extensions opens, find the extension called Web eID and make sure that it is Enabled. Step 2: Open extensions in your browserĬlick on the icon with three dots on the right-hand side of Google Chrome and select More tools → Extensions. If the message did not appear in your browser, continue to Step 2. To sign in e-services with an ID card, click in the " Enable extension" window and everything should work. Step 6: If the DigiDoc4 client / ID software is installed successfully, the message “Thank you for using Estonia ID card!” Will be displayed on the terminal.Īfter installing the ID software, a notification about the "Web eID" extension will appear in the upper right corner of the Google Chrome web browser. Step 5: You will see the question “ Do you want yo continue? ”.Īgree to continue, enter Y on the keyboard and press Enter. There’s nothing going on when you write your password – don’t let it get in the way □ When you have entered the password in the correct format, press Enter. To start the script, enter the Terminal command: sh install-open-eid.sh and press Enter. ![]() Open the terminal and navigate to the directory where you saved the installation script using the “ cd Folder name” command.ĭon’t add quotes! For example, a navigation command might look like this: cd /home/username/Downloads Step 2: Open the terminal and find the script directory. You can find more information in Ubuntu ID software installation, updating and removal instructions, if necessary. In the case of Linux, software installation takes place with the help of an automated script via command line. * Installation of online authentication and signing components is optional: you only need them if you want to access Internet services with an ID card. Step 5: The installation ends with a hint to allow run the extensions. You may install Web eID support for Safari and the DigiDoc4 client. Step 4: A new Apple Store window will open. Estonian ID-card support is a necessary component for ID-card operation. Step 3 : Click Customize to remove Firefox and Chrome authentication and signing support. Read the information on the screen before moving on to the next step. Step 2 : Software installation is very simple – all necessary instructions are displayed on the screen. First, you need to install the web components. We recommend that you close all Internet browser windows. Step 1 : Save software package on your computer and double click on the file name to install it.
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